General

1. This website (hereinafter: “the website”) is owned by Tanya Yavorski (hereinafter: “the owners of the site”) and is operated by it. The site enables the online purchase of products from Milavitsa by the internet surfing public in Israel.

2. The terms of this regulation will apply to any use of the website and/or purchase made through it. Browsing the website and/or purchasing through it and/or any other use of the website (hereinafter: “use of the website”) constitutes confirmation and consent of the user or surfer (hereinafter: “the user”) to the terms of these regulations. The user declares and confirms that he has read the regulations instructions carefully and that he is fully aware of and agrees with them. To the extent that the user does not agree to the terms or part of them, the user is asked not to use the site.

3. The headings of the sections are for the convenience and orientation of the user and will not be used in the interpretation of the regulations.

4. What is stated in these regulations refers equally to members of both sexes, and the use of the masculine language is for reasons of convenience only.

The use of the site

Making purchases through the website will be possible subject to the fulfillment of the cumulative conditions listed below:

1. The user declares that he is an adult (over the age of 18) and able to perform binding legal actions (if the user is a minor or is not entitled to perform legal actions without the permission of a guardian, his use of the website will be considered as having received the permission of the guardian).
The user has a valid Israeli identity card or a legally incorporated and registered corporation in Israel.
The user has an active e-mail account on the Internet.
The user has a valid Israeli or international credit card, issued in Israel by one of the credit card companies and can provide a phone number where they can be contacted.
The purchase is for private consumption and not a wholesale purchase.

2. The owners of the site will be entitled, at their sole discretion, to suspend or block access to purchase and/or browsing, temporarily or permanently, of users whose behavior is inappropriate or not according to these regulations and/or which damages the intellectual property of the company or of Milavtsa or of another party and/or which harms in any way the management of purchases on the website and/or which harms the proper operation of the website and/or according to any law. Also, the website owners will be entitled to cancel any purchase made in violation of the provisions of these regulations or in case of concern that an action has been taken in violation of any law applicable to the website owners and/or the customer.

Making a purchase through the website

1. The sale on the website is a sale at a predetermined price until the stock runs out (regular sale).

2. The user will be allowed to choose from the variety of items that will be offered for sale through the site, at the sole discretion of the site owners. The user will select the desired size, color and quantity of the requested product(s). It will be clarified that to the extent that a mistake was made in the description of the color and/or its appearance, this will not bind the website owners. The colors that will be displayed on the website and any image that includes a product offered for purchase, are intended for illustration only and there may be differences between them and the products in reality; And the user will not have any claim because of that.

3. The website owners will be entitled to update the pages on the website from time to time, add or remove items, remove products for which the stock is out of stock, add or remove sizes and/or colors and change the price of the items appearing on the website.

4. As part of the purchase, the user will provide personal details such as name, address, email address, phone number, as well as the credit card details that will be used to pay for the purchase. After that, the user will choose the way in which the delivery will be made: normal or by using the services of the delivery company, as detailed below. Finally, the user will confirm the execution of his order (hereinafter: “the order”). The user declares that the details he will provide during the order will be true, complete and accurate. To the extent that the details provided are incorrect or inaccurate, the website owners will not be able to guarantee the execution of the order. The user declares and confirms that he knows that knowingly providing false information may constitute a criminal offense and that civil and criminal legal measures may be taken against those submitting false information, including lawsuits for damages caused to the company as a result.

5. After placing the order, the credit card details will be checked with the appropriate credit company and upon receipt of the credit company’s approval in principle, an email will be sent to the user, according to the details provided. The user declares that upon providing the email address, he authorizes the sending of messages by the company in connection with placing orders in accordance with the details provided by him. It will be clarified and emphasized that sending the aforementioned email does not constitute evidence of the execution of the action and does not bind the company. The internal computer records of the website owners and/or anyone on their behalf will be conclusive evidence of the execution of the aforementioned order.

6. It will be clarified and emphasized that the transaction will only be finalized after receiving the approval of the credit card company for the execution of the charge, in accordance with the procedures agreed between the site owners and the relevant credit company.

7. To the extent that the transaction is not approved by the credit companies, a message will be displayed to the user on the website and/or an email will be sent to the user about this. It will be clarified that in such a case the order will be seen as if it was not made.

8. After placing the order, the user will be able to receive details regarding the status of the order and/or delivery through the website/the website’s customer service department.

Shipping and delivery

The company offers its customers three ways to receive the products they ordered from the website – delivery to the customer’s address or self-collection from a distribution point.

The customer is required to choose, after collecting the products in the shopping basket and before completing the purchase, the method of receiving the products.

Delivery to the customer’s address

The provisions of this chapter will apply in the event that the customer has chosen the home delivery option.

1. The website owners will deliver the products purchased through the website to the address in Israel that the user will specify when ordering, subject to the courier company’s policy.

2. The customer who chose delivery according to this chapter, will be required to pay delivery fees, in the amounts fixed on the website from time to time. Despite the aforementioned, the site owners may from time to time grant a discount on shipping fees or free shipping, with or without certain conditions, all at their sole discretion.

3. The website owners will only deliver products for which the consideration has been paid in full using the user’s credit card and to the address specified by the user.

The payment for the shipment will be made using the credit card and will be added to the payment for the products, and will not be able to be canceled for any reason, except according to law.

Collection from distribution points

The provisions of this chapter will apply in the event that the customer has chosen a collection service from a distribution point.

1. The website owners allow their customers to collect products ordered by them on the website, from collection points throughout the country. The cost of the service and its conditions will be as determined from time to time by the website owners.

2. A product purchased by a customer who chooses the option of collection from a distribution point, will be sent to a distribution point of the distribution company with which the company will work at the relevant time (“the distribution company”).

self collection

The provisions of this chapter will apply in the event that the customer chooses the self-collection option, if the option is open to website customers.

1. The owners of the site allow its customers to collect, free of charge, the products ordered by them at a distribution point after completing the collection of the products into the shopping basket and before completing the order.

3. The package with the ordered products will be sent to the distribution point chosen by the customer, and it will be ready for collection by the customer according to the delivery times listed below.

4. The package will wait for the customer at the relevant store for 30 business days. If the package is not collected within the stated period, this will be considered a refusal to receive the package, the order will be returned to the warehouse and the customer will be credited for the order. The website owners will be entitled to change the said period at any time, at their discretion.

General instructions regarding delivery and delivery of products

1. The date of delivery of the shipment in each of the delivery methods listed above will be up to 10 business days from the date of approval of the transaction on the website, unless a different period has been published on the website, with the exception of delivery to the settlements specified in the list, to which the delivery will be made within 16 days from the date of approval of the order by the owners of the website. In cases of an unusual volume of orders on the website, there may be delays in the delivery dates (both in relation to the delivery date specified in these terms of use and in relation to the delivery date published on the website, if published). Therefore, in those exceptional cases a delay in delivery of up to 7 business days will not be considered a violation on the part of the website owners and the customer will not have any claim against them.

2. The delivery date of the products indicated on the website refers to business days (Sundays to Thursdays, not including Fridays, Saturdays, Sabbaths, holiday eves and public holidays) with the beginning of their count being the day the credit company approves the transaction. The website owners may advance the delivery date and/or adapt to the needs of the customer, and this is subject to the delivery companies’ policy and the delivery conditions that will be specified on the website when placing the order. An order placed on a business day after 12:00, or on a day that is not a business day, will be considered, for the purpose of the delivery date, as an order placed on the next business day.

3. The website owners will not be responsible for any delay in delivery and/or non-delivery caused by incorrect and/or inaccurate and/or incomplete details provided by the user and/or as a result of force majeure and/or events beyond the control of the website owners, including strikes, Shutdowns, security emergency, etc.

4. The products are delivered through an external delivery company. There are areas, according to the attached list, where service is not provided by the delivery company. If the order is for one of these areas, the products can be sent to another place or, alternatively, the products will be sent via Israel Post – at the customer’s choice.

5. In addition to what is stated in these terms of use, the regulations of the Israel Post Company or any other entity through which the company will make the shipment, at its sole discretion, will also apply to any shipment of a product through the website, and will bind the user.

6. Cancellation of an order will be made in accordance with the site’s returns, exchanges and cancellations policy.

7. The website owners will be entitled to contact the customer by telephone for the purpose of replacing a purchased product with a similar product at the same cost, in exceptional cases where the ordered product cannot be delivered, including cases beyond the control of the website owners.

Delivery of details by the user

1. In order to place the order, the user will be required to register on the website using an e-mail address and a personal password. Also, the user will be required to provide details that will be required for processing the order such as full name, residential address, shipping address, mobile phone, home phone, credit card number, social security number. The user confirms and agrees that the delivery of the personal details during the order is done according to the user’s will and with his consent. The delivery of the details indicates the user’s consent to their delivery.

2. It is clarified that to the extent that the user chooses to register for the purpose of receiving advertisements and chooses to provide an e-mail address and/or a mobile phone number, this will constitute the user’s consent to receive messages and marketing material that the website owners will distribute and/or will distribute in the future, among other things, regarding the promotions, discounts and benefits granted and/or will be awarded to customers in the future, and among other things through email and/or SMS messages that will be sent directly to the user’s mobile device, and for that purpose be included in the network’s customer distribution list.

3. The user is aware and hereby agrees that all the details he provided during the registration to the website and/or arising from his activity on the website, including information and data collected about the user during the use and browsing of the website, will be stored in the database of the website owners. Registering on the website and/or using it constitute the user’s consent and approval to store said information and make any use of it, in accordance with the law.

4. To the extent that a user does not wish to receive messages from the website owners, the user may choose, when registering for the website, not to join the website owners’ mailing list. Also, the user may choose to remove, at any time, his details from the site’s mailing list.

5. The owners of the site will be allowed to use “cookies”) “cookies” – small text files which are stored, by the site, on the hard drive of the user’s computer through the browser) in order, among other things, to provide the user with a fast and efficient service and to prevent the user from the need to enter his personal details every time he enters the website. However, it will be clarified that the user will be able to choose, through the browser he uses, not to store or delete the “cookie” files from his computer.

6. The owners of the site take acceptable measures to ensure that at any given time the stock of products displayed for sale on the site is the same as the physical stock of the products they have. However, there may be exceptional cases in which it becomes clear to the website owners, after the order has been completed by the user, that the ordered product is out of stock. In these cases, the site owners will be entitled to cancel the sale of the missing product or offer an alternative product. In the aforementioned case, the website owners and/or anyone on their behalf will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the user or a third party.

7. Without detracting from the above, the website owners will be entitled to cancel a transaction, in whole or in part, in the event that an unusual and obvious pen error is found in the offer, either in the price of the product or in its description.

8. Without detracting from the above, the owners of the website will be entitled to cancel any order, in the event that there is a suspicion that the user and/or any third party is trying or has tried to intentionally sabotage the website’s activity and the order execution system, or is trying or has tried to purchase the products for no purpose of use Private (eg, wholesale purchase).

9. In the case of a special activity on the site such as gift boxes that are distributed, the activity is limited to the existing stock and is until the stock runs out.

Website activity

1. The service on the website is provided as it is (AS IS) and the user will not have any claims, claims or demands in connection with the service’s features, characteristics, limitations or suitability to his needs and requirements.

2. The website owners make efforts to maintain the integrity and activity of the website. Despite the aforementioned, the website owners do not guarantee that the service on the website will not be interrupted, will be provided as usual without interruptions, breakdowns or malfunctions – including malfunctions in hardware, software or communication lines, and they will not be responsible in any way for malfunctions and/or disruptions in the global Internet network and/or lightning lines and / or in the communication lines that allow access to the Internet.

Warranty and service

1. All products offered for sale on the website are new and in good condition unless otherwise stated.

2. In any case where the user believes that he has received a defective product, he must contact the website’s customer service in order to handle his request, in accordance with the provisions of these regulations and the provisions of any law.

intellectual property

1. All intellectual property rights of the website owners, including the graphic design of the company’s website, the website itself, its address, its source code, images, databases, product details, as well as any detail related to its operation, are the exclusive property of the website owners.

2. Do not copy, publish, distribute, reproduce, translate, translate, sell or market any information from the website (including images, text, trademarks, brand name, source code, database, product list, etc.) without obtaining the express permission of The website owners in advance in writing. It will be clarified and emphasized that the aforementioned also refers to the publication and/or use of all of the above as part of any other website and/or collection, using software and/or other means, and distribution of data from the website, in a commercial or private manner.

3. The site must not be presented within a visible or hidden frame and no links to the pages within it (“deep link”), but only to the home page.

4. Any information and/or display appearing on the website, including graphics, design, verbal presentation, trademarks, icons, all verbal content, logos including their editing and presentation on the website, are the sole property of the website owners.

5. Content from the website may not be presented in any way whatsoever – including through any software, device, accessory or communication protocol that changes its design on the website or removes any content from it, in particular advertisements and commercial content.

6. Nothing in this chapter detracts from any right and/or proprietary protection of the website owners.

Miscellaneous

1. The website owners and/or anyone on their behalf will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the user or a third party, as a result of use or purchase through the website, whatever the cause of the claim, including loss of income and/or loss of profit Caused by any reason.

2. The owners of the site will not be responsible for the content that will be published in the links that appear on the site, if they appear, and that lead to other sites. Also, the website owners do not guarantee that the link will lead to an existing / active website.

3. The owners of the site may from time to time give coupons to their customers, including when registering on the site, as part of specific promotions, etc., that provide a discount or benefit for a purchase on the site. It is clarified that one coupon can be redeemed as part of a transaction, unless otherwise explicitly stated in the coupon.

4. The computerized records of the site owners in connection with the execution of actions by the users of the site, will be conclusive evidence of the correctness of those actions.

5. The website owners will be entitled to change the provisions of these regulations from time to time at their sole discretion. The full responsibility for knowing the instructions of the terms of use and/or these regulations of use, applies at all times to you only.

6. These regulations and any dispute related to it shall be interpreted in accordance with the laws of the State of Israel and the unique and exclusive jurisdiction to discuss any dispute arising from or related to the regulations shall be assigned to the competent court, as the case may be, in Tel Aviv-Yafo.